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Contact Centre


Proud winner of the
2003 CAM-X Award of Distinction

(Canadian Call Management Association)



Member Contact Centre

We know that your day does not always allow you to visit one of our branches for the information you may require or the services that you may need. That's why we opened our Member Contact Centre. The staff at our Contact Centre are able to handle any questions that you may have in regards to our products or services. They are also able to process loan, mortgage, term certificate, RRSP, and many more transactions directly over the phone. So if you need a quick answer to a question, want more information about one of our products or services, just give them a call.


The Contact Centre is available

Monday to Friday from 8am to 8 pm
Saturday from 8 am to 4pm
letting you bank at your convenience.
Local:(905)688-7777 or North America 1-800-392-8657
Email: contactncu@niagaracu.com



The Member Contact Centre provides the following services:
  • Internet Banking Inquiries and Support
  • Telephone Banking Inquiries and Support
  • Loan Inquiries and Applications
  • Mortgage and Loan Inquiries and Applications
  • Mutual Fund Inquiries
  • RRSP Inquiries, Applications, and Contributions
  • On-line Cheque Orders
  • New Member Enquries
  • Booking Appointments
  • General Questions and Concerns


Niagara Credit Union is committed to your financial education. And the conversations between you and your financial Coach are likely to be a large part of it.

To get you started with a base level of understandings across a range of topics, click on the image to the left.

Introducing the Life Events Planner
A web-based financial planning tool, the Life Events Planner has more than 20 calculators and printable reports. Check it out and then contact us through:
  1. The handy email form within the planner.
  2. By calling your Coach directly.
  3. By calling one of our advisors at the Contact Centre.

The calculators are for illustration purposes only an should not be considered a quotation or substitute for professional advice.



Got Questions?
Call our
Contact Centre

Get answers to most all of your questions right away from our friendly Contact Centre Staff...






Order your
cheques online

Choose from a variety of cheques and place your order online for extra convenience...





   
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